APPRAISAL BUZZ NEWSLETTER -- September 30, 2003

eTrac, a division of Global DMS, is a technology company focused on delivering cutting-edge solutions for the real estate appraisal industry.

Today's article is with Vladimir Bien-Aime, Developer and President of eTrac

BUZZ – What is eTrac?
VLAD – eTrac is the most comprehensive and affordable web-based real estate appraisal management system available. The eTrac package includes the software, hosting, websites and email. eTrac requires no installation; it's easy to use, and saves you time and money.

BUZZ - How did you develop eTrac?
VLAD – Our team and tools have been solving appraiser problems for almost a decade, so it's no surprise that regional appraisal companies turned to us when they needed a solution to increase efficiency and productivity. We designed eTrac with several appraisal companies to ensure that the system would be flexible, robust and lighting-fast. Our employees and consultants have spent over two years of research and development to produce eTrac, which was unveiled at National Association of Real Estate Appraisers (NAREA) Expo & Conference in November of 2001.

BUZZ – How can eTrac help appraisal companies?
VLAD - The eTrac appraisal management solution combines a totally customizable and branded website portal to allow every appraiser the access to technology, previously only available to lenders and larger appraisal management companies. The software helps appraisers and their companies thrive by managing every nuance of their real estate appraisal business. eTrac software, combined with expert training, facilitates the entire appraisal process from assignment through completion with the utmost efficiency. eTrac makes appraisers more effective and profitable by providing support services such as order management, client management, accounting and report delivery.

BUZZ – How does eTrac differ from in-house appraisal management programs?
VLAD – eTrac provides all the functionality available in most office management programs plus a plethora of features they cannot. Since eTrac is an Internet based tool in can provide remote access to both appraisers and lenders to update and access the latest information. eTrac has integrated communication and logging capabilities to link the office, appraiser and clients together.

BUZZ - How does eTrac differ from other web based appraisal management solutions?
VLAD – eTrac differs in several ways, focus, technology, support, features and pricing. Appraisal management software is ALL we do. We focus on creating the best appraisal management software for appraisal companies. Our software is developed with100% Microsoft based technology, utilizing SQL Server as the database engine. Our clients never have to worry about repairing and compacting corrupt databases. We offer free support to our clients via phone, fax, videoconferencing, and email. We also provide hassle free updates on a monthly basis automatically. Our solution is loaded with features and reporting tools to really give our clients a competitive edge in any market. The value of our product is immeasurable, we have no startup cost and the 1st 30 days are free to ensure 100% satisfaction at no risk. We are the only company offering a comprehensive appraisal management software solution without a transaction fee of $5.00 plus, and a base price of $1,000 or mo! re per month. These solutions are clearly targeting lenders since they would be economically unfeasible for the average appraisal shop.

BUZZ - What type of appraisal companies use eTrac?
VLAD – Companies that want to better serve their clients, save time and make more money. eTrac simply allows you to do more with less.

BUZZ– How can appraisers get more information on the eTrac Appraisal Management Solution?
VLAD – Appraisers can call 877-MyeTrac (877-693-8722) to speak with one of our sales staff or to schedule a web conferencing demonstration. Or visit www.myetrac.com to learn more about eTrac and to check our schedule of upcoming tradeshows and educational conferences that we will be attending including Valuation 2003.