Palm Coast, FL, August 03, 2004 - ACI, the nation's leading provider of appraisal technology and eTrac, a premier provider of web-based appraisal tracking software today announced that the two companies have formed a strategic relationship to integrate eTrac’s Office Manager and Web Studio with ACI’s appraisal software. As a result of this integration and product offering, appraisers and appraisal companies will better manage their business by leveraging the Internet to improve communications between them and their clients, resulting in numerous speed and cost efficiencies.

Office Manager, eTrac’s flagship product, allows appraisal offices to track and notify clients, appraisers, and staff in real time via the Internet. eTrac's extensive reporting features coordinate all status, orders, receivables, appraiser’s fees, and clients, along with a whole host of other logistical capabilities. Those features, coupled with a multitude of search functions, allow appraisers to continuously keep a finger on the pulse of their business. Furthermore, utilizing eTrac’s internal messaging function keeps appraisers, clients, and staff connected in real-time to all pertinent appraisal information.

“We are very excited about this opportunity to partner with the industry leader, ACI—their dedication, vision, and technological knowledge of the industry are second to none. We have designed Office Manager to bring advancements to the appraisal industry by allowing a real-time connection between all segments of the appraisal industry. This approach increases efficiency by diminishing the time appraisers spend on phone calls providing status updates to clients and reduces redundancy by eliminating the need for appraisers to re-key information into the ACI appraisal software,” said Vladimir Bien-Aime, president of eTrac.

“ACI users are very keen to the fact that through eTrac they are able to integrate information into one seamless, cohesive system to effortlessly manage their appraisal business. And, since eTrac sends appraisal order data directly to the ACI appraisal software, it adds to the benefits already realized by this revolutionary solution. Since eTrac was created and designed by appraisers for appraisers, the result is a solution that offers a product that is truly best-of-breed. The cost and time savings appraisers will realize is significant. Time previously spent providing status updates and information can now be utilized to complete current orders and grow new business,” said George Opelka, vice president, ACI.

Through an exclusive marketing arrangement, ACI now adds Office Manager and Web Studio to the ACI inventory of solutions designed to enhance appraisers’ ability to stay in touch and up-to-date with their clients. For further information, please contact ACI Sales at 800-234-8727.

About ACI

ACI, a pioneer in crafting technology solutions for the valuation community, has gained industry-wide recognition and support from leaders in the field. ACI’s highly scalable appraisal solutions ensure a partnership tailored to the needs of the organizations it services. The ACI client base features many of North America's premier lenders, national appraisal companies, and real estate brokerage firms. From connecting appraisers nationwide to streamlining quality control, the flexibility provided gives organizations the means for processing appraisals and managing exceptions in a consistent and efficient manner.

Headquartered in Palm Coast, Florida, ACI’s management and development team garner the type of experience coveted by decision makers responsible for bringing synergy to their daily workflows and processes. ACI’s solutions are custom-configured to fit the unique characteristics of each enterprise, at the same time offering the stability of tried and true technology that works in today’s market.

ACI is a division of ISO Claims Services, Inc.

About eTrac

eTrac is the number one provider of web-based appraisal management solutions on the market. eTrac specializes in developing web solutions that require no installation and run virtually trouble free. The only requirement to utilize eTrac solutions is a compatible web browser such as Microsoft Internet Explorer. eTrac’s flagship product, eTrac Office Manager allows appraisal offices to be more efficient by handling routine tasks such as assigning, tracking, accounting, and delivery of appraisal orders. eTrac appraisers have a significant advantage over their competitors and are able to produce greater results consistently. eTrac’s solutions also include eTrac Web Studio, the site builder tool and eTrac Report Generator, for designing custom management reports. For more information about eTrac solutions visit www.myetrac.com