Features

eTrac Office Manager features that enhance your real estate appraisal company

• User-friendly interface, just 'Point and Click'. Easy to use system even for a novice computer user. System also comes with clear user guides and a handy online help system.

• Online Ordering. You are notified via email of all new orders and can easily assign them to appraisers with point and click accuracy with no re-keying of order information.

• Download Orders. Transfer your order information into your favorite form filling software to avoid re-keying of data. Most major vendors supported.

• Automated Status Updates. Create profiles for each client contact and have them notified only on certain status changes.

• Multi-level security. Keep finances private with varying levels of access for your staff.

• Complete accounting system. Support all accounting functions including accounts receivable and accounts payables. Produce invoices, monthly statements, outstanding balance reports, and commission reports.

• Comprehensive reporting capabilities. Build-in reports include workload, open orders by appraiser and client, client business percentage and net fees earned.

• Integrated delivery system. Easily send completed appraisal orders to your clients via instant link or attachment.

• Integrated e-mail capabilities and email logging. Email clients and appraisers directly from the order. All communications are permanently logged for your reference. 

• Office notes. Create notes on appraisal orders to track pertinent information.

• Secure Client Access. Clients can quickly order appraisals, check status, view statements and download appraisals orders.

• Secure Appraiser Access. Appraisers can remotely access your system to pick up assignments, schedule appointments, update status and deliver appraisals files.

• Secure Reviewer Access. Reviewers can manage their workload, upload and download appraisal files and score appraiser performance.